Reliance Communications — Not providing the offer on connection

Hello,
Did you got any solution from here?
I faced same problem with prepaid GSM connection.i took connection on 25th jan 2008 and its become active on 26th Jan. I was not abl to recharge the sim with any amount. it was successful on 2 feb. so i am not getting any offer from reliance GSM. I go through Term & condition, but there is such condition like this means if you have recharge the connection in 48 hr to avail the offer.

plz tell me how can i get the offer. i complained to customer care but the guy told me they will not provide this facility.
complain number :[protected]
mobile no -+91-[protected]
owner name :- balmukund