[Resolved] Reliance Communications — activation of ringtone pack without request +no hearing to complain

[Resolved] Reliance Communications — activation of ringtone pack without request +no hearing to complain

V VINITA HOLANI from Hyderabad, Telangana

Dear Sir, I have been charged Rs.30 every fortnight from December 2008 for a ringtone pack which I have never subscribed .On 13th Jan I wrote a sms to 51234 &51234863, but then also Iwas charged Then I lodged a complain through 333 Complain No:[protected]n 28th Jan 2009 when Igot asms saying that y0u will charged Rs 30 . On 31st Jan 2009 at 15:56 I received a sms from [protected] stating that requested pack is deactivated as per complain no:87333682, but when I checked my balance at 22:30 the same day the amount was already charged. On 11Feb 2009 I again received a sms Subscription to Ringtone Pack is due for renewal .You will charged Rs 30 on[protected]. I again made acomplain through 333 Complain No:88948234 on[protected] at 14:50.Next day I checked that Rs 30 were cut down again .I am harassed . Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

gulshan pushp

from Mohali, Punjab

Reliance — no hearing of complaint

i have purchaged new prepaid Fixed Wireless Phone no.[protected] on
that i recharged with 999 rcv on 3 january by which i can make free
call on any reliance no. in india.
Now I can make free call to whole india except BIHAR.My calls to bihar
are charegable for which i have called *333 many times but still my
call are charegeble

Amitabhach

from Bangalore, Karnataka

Relaince is a non-sense company. They dont bother customer who are existing with the company. Once you become a reliance customer they will forget you. But if you are a new customer they will run after you to grab you. I applied for reliance broadband 2 months ago but they are hardly bothered to provide. They keep calling to take the wireless netconnect broadband as the investment is more and so is the profit for the company. I feel like kicking Anil Ambani on his face for maintaining such reputation and service of the company.