[Resolved]  Reliance Communications — not getting roaming

Sir
I have the honor to state that I am customer of R com. Of Karnataka state, Bangalore .district. For office purpose I have to be make visits to almost all the state of India. but it very sad to say that I am not getting roaming services as presently I am in kanpur (eastern up). I started my journey from Bangalore on 21 feb 09.but as soon as I left the karnataka my network has been gone off. I have done all the option-switch off/on, changed the sets even visited to the web world at kanpur also at JS COMMUNICATION LAN BANGA, run by Mr manoj, miss ishika etc. they have given me compl no[protected] which has been resolved in their computer but practically it hasn’t, then they have given me another comp no[protected]. I have also given compl at *333 (customer care ) on 23 feb they have given me 72 hrs to resolve my prob and the compl no is 8992857 . I have contacted to mr priybrat (supervisor), Mr. santosh kumar and so many which I don’t know their name at *333. but they have unable to resolve my prob .when I have tried to contact *333 yesterday then after picking my call some body told me, sir u wait I m transferring u r call to supervisor then he make me on hold, can u believe me up to what time it was amazing 49 min 32 sec after that I had to cut the phone as my battery got discharged(it was from my alternate no-[protected]). And one thing more I would like to bring in u r notice I have tried to contact to u also at [protected]. but unable to connect.

So this was the story, now tell me, are u providing this type of service ? u know I may be expelled out from company as I am not in touch since last 06 days, can u believe, u will not. But it true, shall I go to consumer court? Is it the solution.

Sir its my humble request to resolve my problem soon so that i will be in touch .As I am losing my validity, daily 5 rs talk time, and the use of my reliance India calling card facility 650 rs card (night calling free) . for that I m paying to much money to talk to my family as I am not able to avail night calling free facility.
So either resolve my prob or give me any local Sim with extended- validity, talk time and night calling facility.

And one thing more –I have network problem but it is not due to location as I m residing in heart of the city .certified by JS COMMUNICATION, run by Mr manoj, miss ishika webworld at lalbanga, kanpur(eastern up).

Presently I am having alternate no [protected]. u can contact me at this no.