Reliance Communications — Wrong special Tariff voucher

Dear sir/madam

I am Manish kumar my cell no [protected] taken pre paid connection 3 month ago.
i am using his two special tariff voucher(STV) One is 209 for local call 50 p per minuets valid for one year.i have activate it in January.
Another STV RS 39 for STD only at reduced rate as per my information and i have use it last 2 month(jan and fab)
but problem arise when i recharge STV RS 39 as on 27/03/2009. they have deactivate my old STV (209) for local call, and started charging my local call Rs 1/minute and STD as earlier.

my complaint is
no 1 why the have deactivate my old STV (209) I have paid it for a year or at leas one should intimate me
2) Reliance communication is offering so many STV and there are no proper information about these STV either his customer care executive or his retailers thats why i am suffering these problem.

3) i was trying to contact his customer care Executive sine two day but not able to contact him and discuss my problem.