[Resolved] Reliance Communications — converted from prepaid to postpaid No[protected] | |
I regret to inform you that iam using reliance mobile prepaid mobileno [protected] from a longtine.I have decided to convert themobile to post paid and handed over all the documents and necessary amount in reliance communications office in Moti nagar hyderabd on 26th ofthis month.as i was promissed to convertion in 2 days. physical verificationby your agent was also carried on 27th but to my surprise theconnectionwas not activated. Therefore, i compelled to purchase re charge coupns for communcation for the past 4 days. what is the problem of activation. If delay is invetable i would have been advised to continue to prepaid or else they would have informed the fact of late activiation. 'please act at the earliest and send me a reply Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
i have a reliance prepaid mobile lifetime incoming free which needs to be recharged every 6 months which was not informed to me when the same was purchased. When i called at customer care, they told to re-charge the same with Rs. 200/- so i re-charged the same. but my call was still disconnected with message " insufficient balance". i again called the customer care people, who told to me to re-charge the same at Rs. 97/- and then my mobile got connected.
I want to know why complete information is not provided at the time of Purchase and why Customer care people give different information for the same thing.
I want to know why complete information is not provided at the time of Purchase and why Customer care people give different information for the same thing.
hi i am customer reiance gsm but i change my connection in prepaid to postpaid so please help me
thanks
ashwani pareek
+91-[protected]
thanks
ashwani pareek
+91-[protected]
Its really disgust to launch a complain against the poor, dull, zero service of reliance communication here in Srinagar. Reliance communication is a company with widest business across the India and it should maintain its service accordingly. Newly launched scheme 1p sms is a positive signal towards the consumers as well as towards a middle class earning person. Reliance communication only trap the consumer by its tempted schemes but not provide sufficient service, I therefore request to all visitors of this website please join the hands and lets sue the company otherwise we request the company to take necessary steps.
pripaid to postpaid
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
my no. [protected]