[Resolved] Reliance Communications — making false statements

[Resolved] Reliance Communications — making false statements

N Nishant Talukdar from Bengaluru, Karnataka

respected sir/madam, I went to a Reliance Customer Care Service Center and and asked them to upgrade my postpaid connection with I.S.D facility so that i can make I.S.D calls.They asked me to pay a cash deposit of Rs.1000 to upgrade my connection.I paid them the money on 21/07/2009, along with the filled in application form and i was told that my connection will be facilitated with I.S.D facility within 2 days.But today is 25/07/2009 and till date my connection is not facilitated with I.S.D facility, i keep on going to their office everyday, but i am not getting any kind of response from them.I think that they are just fooling around with me, they are just wasting my time and harrasing me as it is not easy for me to go to their office everyday.My phone number is [protected] and it is in the name of Dr. Raben Talukdar.I stay in assam, guwahati and the aforementioned Reliance Customer Care Center is in Survey, Beltola, Guwahati, Assam.I am facing a lot of trouble because of this, please help me. yours faithfully Nishant Talukdar Guwahati Assam Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Uma Shankar

from Mumbai, Maharashtra

Reliance — False Statements

Dear Sir,
Reliance executives had made false commitments to me.They have charged more amount. They are also not listening to the problem.

Chandra Sekhar Nath

from Kolkata, West Bengal

This is regarding the Complaint No.[protected] lodged on 2.8.09 regarding non-receipt of

Reliance Telecom Bill. Since then I have tried several times to contact your customer care

department. I have given them my email id also several times but I am sorry to say that till

date I haven’t received the bill yet. On 7.8.09 I contacted Kajori Sengupta, On 10.08.09 Mr.

Bibhash Deb, on 11.8.09 Mr. Basab, On 17.8.09 Supervisor. I came to know from the supervisor

that the mail has been forwarded to me on 10.8.09 but I am sorry to say again that till date

I haven’t received the mail. She again forwarded the same on 17.8.09 while again I failed to

receive.

On 20.8.09 I contacted Mr. Chandan Sharma, then again Supervisor Poonam Sarkar who said that

the mail has been forwarded again.

Is this the kind of service you are providing and claim that you are No. 1? Its shameful to

say that in more than 20 days time a bill cannot be generated and sent in the same city.

Chandra Sekhar Nath
Mobile No. [protected]
Mail ID: [protected]@yahoo.com