[Resolved]  Reliance Communications — GPRS service deactivated

I am presently staying in a remote place where there are no cyber cafes and I have to remain in touch with others through email that’s the reason why I had activated GPRS service on my mobile for accessing internet service. Trusting the service of Reliance GSM I had been using this service since last 1 year. I normally activate GPRS service by recharging with Rs 303. This time also I got it activated on around 20th of July and the service was started but on 28th of July the same service got deactivated and then afterwards I am not able to use the service though I am very much in need of the service. Regarding this, I started contacting customer care but the feedback which I received from them was not at all satisfactory from their side and at last on 31st July my complaint was forwarded with complaint ID No.[protected] and I was assured that the service will be activated within 2 days but till now it has not been solved. It is deeply regretted to have such a service from so called India's number one service brand. I have contacted nearly 10 times the customer care of reliance service but every time there is disappointing answer from reliance customer care cell.