Reliance Communications — No connection after one Month

I have requested for a Internet broadband connection through an agent on 28/7/09.It is 4 weeks already there is no connection and there is no communcation from Reliance. I had paid a check to reliance which has cleared in one week. The agents told me it will connect in one week. I have called 5times to customer support and visited 3 branch office, but there is no help from their side.

Check no - 447963
Relaince application no -[protected].

Thanks
Pradeep
Cell -[protected]