[Resolved]  Reliance Communications — Address Change - [protected]

Dear Sir,
This is bring to your notice that i have applied for change in address for my reliance no [protected] and my data card no [protected] in the 1st week of July with all the required proofs and documents. Verification process was also completed during that time. Some person has come to my residence and i only attended him. But to my surprise till now the address has not changed for both the nos. When i enquired at the call center of the reason why it is not changed theya are asking to visit the same reliance office. When i am visiting the reliance office those are saying we dont what happend. I am vexed and wrote a mail to customer care, they are asking to submit the fresh application at the nearest reliance office. Again i replied saying why i have to submit the fresh application for which again they have replied saying i need to visit the nearest reliance office and submit the fresh application. This is the kind of service iam getting from reliance, they are only torturing the customers and thinking that customers are their slaves. on 22nd i have visited the Amberpet reliance office where i submitted the application and asked the status they said sorry and assured me that it will be updated within 3 hrs and gave the reference nos as [protected] and [protected] respectively. They are playing with cusotmers like foot ball. Earlier also my phone bearing no [protected] has been lost and found after 1 month when i asked for the activation of the no after i got the phone they really took 10 days for activating this. At that time also they played with me like football asking to visit the reliance office and call customer care. The concerned persons at Amberpet Reliance Communication office are Mr Ravi and Mr Venkatesh. With out my fault i am asked to submit the address change form again and again. And after submiting also what is the guarantee that this time it will be done. I lost hopes on Reliance totally with their pathetic services towards customers. I request you to kindly take necessary action on this and do needful.
Thanks & Regards
C T Chary.
[protected].