Reliance Communications — Migration req not processed time to time.

Dear Sir,

This is to inform you that I am using the Phone no :-[protected] of Reliance and Have placed a request on 18/08/2009 for the tarif migration from 444 to 995 bill plan and also places request for the deactivation of 99 rs top up which was processed. Again on 27/08/2008 I placed a request for the change of Tarrif from 995 to 444 and activation of 149 Rs Top-Up.The Top-Up was Activated but the Tarrif Migration was not done which was informed By the customer care executive on 07/09/2009, And so req was not taken and no req no was given for the same. So I would like to inform you that as per my req I will pay the rental according to 444 plan for the period 27/08/2009 to 07/09/2009 as placed a req for the change and from 08/09/2009 i will pay according to 995 bill plan till further notice and for the same I have not received any Request No as 995 was already activated.And for the same I have placed complain to customer care and the complain No is :[protected]...As I am not responsible for the failure of the same.

but for this error i am not getting the proper response from the customer care