Reliance Communications — Reliance is a cheat company

Hi,
I am Sushil Vispute from Mumbai. I got a new reliance post paid service which they sold me with features of calling any reliance numbers (including GSM, CDMA, Landline) within India without any voice charges.

The monthly rental was Rs.995 and additonal charges are VAT.

On 18th of Aug they discountinued the free service to Relaince GSM numbers without any information or communication to me.
So I continued using the service in the same way. Suddenly a big bill of around Rs. 2000 was generated against me !!!

When I raised my complaint calling customer care they then informed me regarding the change. I wanted to discontinue my services but their escalation department assured me to waive off the extra Rs.840. So I paid the remaining Rs. 1090 and continued to use the service.

Now today my number is discontinued again and I came to know that the Rs. 840 is not waived off and they are not willing now to do so.
I am extremly pissed on the way they do all these miss-guide, miss-lead and miss-communicate the customers.

I am a salaried employee of a big organization and do not have time to fight against these goons, please help.

Regards,
Sushil Vispute
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