[Resolved]  Reliance Communications — No coverage in Evershine nagar malad west

have been using Reliance mobile no [protected] since Aug 2005 & had no complaint regarding coverage. However since Aug 2009 i am facing severe coverage problems & cannot make or recieve calls whenever i am in Evershine Nagar malad west. i had made a complaint regarding the same on the third week of Aug & same was attended. since 3rd Sept 2009, i am facing the same problem in Evershine Nagar & had made a complaint regarding the same, complaint no being[protected]. i was given an assurance by the customer care executive that my problem shall be solved within 14 days time, but till date the problem persist & i would like to bring to your notice that i have lost business due to no coverage in my mobile. Even after repeated calls my complaint has fallen on deaf ears.

I would now like to request u since there is no coverage since the 3rd of Sept 2009, i may not be charged any rental for the said period till the time my problem is not solved. Also note that if the problem cannot be solved within the next 3 days, u are requested to disconnect my line permanently.

Please note that this lack of services has caused a severe loss of business to me & also caused severe mental trauma due to no connectivety.

You are requested to attend the same at the earliest

--
CK Xavier
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

DEAR SIR,

MY RELIANCE PRIPAID MOBILE NO.- [protected]
NO SERVICE AREA IN MY MOBILE.
DATE[protected] PROBLEM...
NO INCOMING CALLS AND NO OUTGOING CALLS.
OUT GOING CALLS ANSWER RESUME SERVICE PLZ CONTACT
RELIANCE CUSTOMER CARE.

CUSTOMER CARE TO AISI BAAT KARTE HAI JAISE UNHE
CUSTOMER KI JARURAT NAHI...

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