[Resolved]  Reliance Communications — Non-Credit of Top up inspite of repeated requests.

I am a reliance-smart user ..my number is [protected].
On 5th october at around 8:00 p.m, i recharged my account with 51-SMS pack.
After that a message came to me from reliance communications that " your account has been recharged with rupees .02 and amount payable is Rs 51.
I paid Rs 51 to the retailer.
But i did not get the facility of free messages.
i registered my complaint twice, i waited for more than 3 days and they replied that "51 - SMS pack has been revised to 49 sms pack so not eligible for offer benefit".
I was not refunded and didnot get the facilities.
I paid money because i got message form reliance that amount payable is rs 51.....
So i want refund and certain other charges for wasting my time and desturbing me mentally.
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance Communication — Non credit of Amount paid

To

Reliance customer care

My mobile no. is [protected]. I have paid Rs. 450 to reliance communicatis limited, H block, 1st floor, Dhirubhai Ambani knowledge city, Navi Mumbai - 400710, Maharashtra, India.
I Have the receipt no. as [protected] paid of 28 / 11 / 09.
It is still uncredited in account.
Why they are providing so hopeless, poor kind of services.
I am user of reliance and having nice bill every month but because of this
frustration I will have to change my no.
Please it is my humble request that credit in the account and if it is delayed than forget the amount I will go to consumer court and will see there.
I have called 20 times to customer care and 100 times to this knowledge city.


I[censored] want customer satisfaction please credit.

Madhusudan Modi
To

Reliance customer care

Dear Sir/Mam,

I don't want received any sms and call from reliance communication...

Shamshul Arfin

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