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[Resolved]  Reliance Communications — FAKE PROMISE INSTALLATON

THIS IS THE EMAIL I SENT TO RELIANCE on JAN 3rd 2008
I Have recelntly Applied for Reliance BroadBand Connection on 28th Dec 2007, with Application Refrence No [protected].

I was Informed well in advance that the Installation will be compleated within 7 Working Days.

Today was the 6th Day I was yet to hear any word from Reliance, So i decided to call up and conform the status of the Installation Setup.

I was shocked to be informed that My cheque was Dishonoured. But the truth is that I never gave any cheque. I gave CASH with Rs 20 Extra as DD Charges.

When I tried to contact Reliance People since Morning I am Disappointed with the Level of Service Reliance Provides.

None of the Relienace Officers I spoke with was Polite. They were assuming them selves to be a part of some Govt. Organisation and were very rude.

Below is the list of the Telephone No's I Called

[protected]

[protected]

[protected]

[protected]=========Worst OF ALL OF THEM======

[protected]

[protected]

[protected]++ROHIT++ Behaving as if he is IAS Officer.

Is this the type of service a Customer can Expect from Well established Reliance.

I dont think I will be able to do any kind of future Business with Reliance.

I will never recomend any of my friend to take Reliance and one who is a Reliance user in my network I will make sure they disconnect from Reliance services ASAP.

The Pathetic service Which I recieved as Welcome Gift from Reliance is the Best New Year Alarm for the Indian Community.

There are many Competitor who are willing to provide me BroadBand connection within 3 Business Days.

Reliance takes more than 2 Weeks and I was Misinformed by the TeleCallers that It will be done within 7 Business days.

Now when i asked for the Reliance to Refund my money as I was not Intrusted in the Reliance Connection they say it will take more than 3 Weeks for them to refund the Money.

Now it is upto Reliance to decide, should I go to Consumer Court and Inform Media About the Evil Customer Service of Relinace or it will be sorted out with me one on one.

Heights of Customer Dissatisfaction, no one from reliance called back to ask for the issue.

THEY CALLED ME BACK TODAY STSTING THAT THEY RECIEVED APPLICATION TODAY AND WILL TAKE 14 WORKING DAYS TO PROVIDE CONNECTION.

I would like to lodge a complaint against Reliance Communications
Complaint marked as Resolved 2020-08-13 23:42:23
Complaint comments  1 CommentShare0Tweet0

Comments

i have taken a reliance postpaid connection.but till this date it is not activated.when i ask customer care they told me it will be activate soon .but already 9 days passed away.they also take Rs 300 from me and gave me a money receipt.but what can i do about this matter?
contact me on [protected]

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    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
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    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709