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[Resolved]  Reliance Communications — no network and poor customer care service

Dear sir, I reside in Badlapur,Thane.I am owner of the number [protected].The network of Reliance GSM is very weak in my area.I cannot communicate because of this.I tried to contact the customer service but nobody responds.The company claims to have the widest and best network coverage, but it isnt really true. The company should not have rights to make false claims like this.The network is very poor here in my area.Please bring to the notice of reliance gsm service providers that please look into this matter and sort it as soon as possible.Poor network coverage puts a question mark on the technical compatibility of the company.
Manoj Tiwari
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  10 CommentsShareTweet

Comments

Reliance GSM — BAD CUSTOMER CARE SERVICE

Hello,
Iam using reliance service since2007.Ever since i am using the service, i haven't faced so much problem with the network part but yeah ...customer service by the reliance guys are becoming to much bad.Am totally pissed up with the customer care people.Whenever u call, most of time u'll not get the response.By luck when u get them in call and say the complain, they reply"Our information team will call you back'', but no call comes.I had taken caller tune service but without giving ne caller tune, they are deducting 20 Rs...wats that man!!!Really by giving these kind of service reliance people are ruining there image in the market.
Yeah.Forgotton to tell the circle name.Its SILIGURI (WB) Circle.

Reliance GSM Mobile Service — Bad Customer Care Service

I have Relience GSM card. They don't have good customer care serice. When you call customer care, they are always busy. Even in night time, they are always busy.

Reliance GSM — No network in my office

Dear sir,
I am user of reliance gsm postpaid, my phone no is [protected], i am complaint related network on 09 feb 2009, ur excutative told me your problem solved with in 72 hours, but till today not solved my problem.
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Hi Sir,
I'm a reliance gsm customer and recently they cut some amount by adding some movie masala pack, which I did not subscribed ever.When I called them they told me that I didn't know anything and we can't give you your balance back.I'm frustrated with such kind of nonsense.

Plese do the needful asap

Thanks,
Rahil
Dear sir,
My self Sanjay verma same problem is facing by me from two month.the company send massage like your masala movie pack activated & the deduct Rs.30 from my a/c. again after 10 day they
send massage that your style service activated and they deduct Rs.10.(3 times).
hai iam somasekhar
when i reacharge reacharged balance com [protected] please reduce probleam
thanking you
Hai this is somasekhar,
when i (38Rs) reacharged[protected] no balance com then all ways error in yourconection message comto my mobile
thankingyou please solve
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WORREST SERVICE BUT EXLLENT TARRIF RATES WHEN COMPARE TO OTHER NETWORKS RELIANCE GSM tower, signal strength in India, AP, khammam is very bad
please look over it we are facing so many problems.
more over customer care members are also not responding correctly and giving fake information.
so iam having problem with network issue, when i kept mobile in my pocket signals got dissappear this is generally occur at my office other than the places got good signal so this is the weekeast signal. Another thing is that while i am in roaming in my place network coverage area is not there.if they are not provide own network it should are tie up with other network that and all not taking care.plz check it ra kojja...WORREST SERVICE BUT EXLLENT TARRIF RATES WHEN COMPARE TO OTHER NETWORKS RELIANCE GSM tower, signal strength in India, AP, khammam is very bad
please look over it we are facing so many problems.

sanjay verma — mobile network problem

1. any body call and respons is mobile switch off , but mobile is not switch off.
2. same time any call ring sound is hearing but not a call come mobile.

my mobile no - [protected]
Please do it

Thanks & regards
sanjay verma

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    Customer satisfaction rating
    66%
    Complaints
    18415
    Pending
    0
    Resolved
    11538
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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