[Resolved] Reliance Communications — WRONGLY CHARGED FOR MY CALLER TUNE | |
WRONGLY CHARGED FOR SERVICE WHICH IS DEACTIVATE IN PREVIOUS MONTH Respected Sir, I am Satish Jain I am user of Reliance Mobile (GSM) prepaid since last 1 year my mobile no. is [protected]. On 20.01.2010 I had received a message from Reliance that you have subscribe the caller tune and you had charged Rs.10/- for renewal & Rs.30 for caller tune subscription than I had called Reliance Customer care and told him that I am not activated any services they do not listen any thing and said that This Services Are Activated By You, this are not fault by system. Then I told him sir please deactivates this service immediately and he said that your service is deactivated. But On Dt. 05-02.2010 again I have received a message from Reliance that your caller tune & song had renewed and charged Rs. 10/- & rs.30/- after this I again called Reliance Customer Care and told him that you have wrongly charged for those service which is deactivated on 20.01.2010 but they said that their system have some problem that your service is not deactivate in Dt. 20.01.2010. and also said that this services had activated by myself ,so they do not refund me a wrongly charged in my account. Sir please said that whose fault that their system had not deactivate the services. So I request you please refundable my wrongly charged amount as early as possible. Thanking you Yours Faithfully Satish Jain [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
WRONGLY CHARGE FOR NEWS PACK
Respected Sir,
I am Satish Jain I am user of Reliance Mobile (GSM) prepaid since last 2 year my mobile no. is [protected]. On 22.02.2011 at evening 8.00pm to 8.45pm my balance has been deduct Rs.30/- after 1 hour when i check my main Balance i shocked what is this, then I called Reliance Customer care at 9.30 pm for deduction of money from my account, but he told that please call after 2 hour due to some tecnical problem, then i call again at 12.30 am to Coustomer care, then he give me information you are activated a News Pack by dialing "*123*11# " but i told him that I am not activated any this type of services they do not listen any thing and said that This Services Are Activated By You, this are not fault by system.so we can't help us for this purpose, but I am 100% sure that I am not dail any this stupid type of no to activate of any service, so I requested you to please please take a action & refund my wrongly charge amount as early as possible.
So I Further request you to please take a neccesary action because 1/paisa is important form me. which are make by hard working day and night.
thanking You
Yours coustomer
Satish Jain
[protected]
Respected Sir,
I am Satish Jain I am user of Reliance Mobile (GSM) prepaid since last 2 year my mobile no. is [protected]. On 22.02.2011 at evening 8.00pm to 8.45pm my balance has been deduct Rs.30/- after 1 hour when i check my main Balance i shocked what is this, then I called Reliance Customer care at 9.30 pm for deduction of money from my account, but he told that please call after 2 hour due to some tecnical problem, then i call again at 12.30 am to Coustomer care, then he give me information you are activated a News Pack by dialing "*123*11# " but i told him that I am not activated any this type of services they do not listen any thing and said that This Services Are Activated By You, this are not fault by system.so we can't help us for this purpose, but I am 100% sure that I am not dail any this stupid type of no to activate of any service, so I requested you to please please take a action & refund my wrongly charge amount as early as possible.
So I Further request you to please take a neccesary action because 1/paisa is important form me. which are make by hard working day and night.
thanking You
Yours coustomer
Satish Jain
[protected]
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I am satyadev gupta I am user of Reliance GSM prepaid since last 4 months i am using Reliance gsm my mobile no. is [protected]. last month I had received a message from Reliance that you have subscribe the caller tune and you had charged Rs.10/- for renewal & Rs.30 for caller tune subscription than I had called Reliance Customer care and told him that I am not activated any services they do not listen any thing and said that This Services Are Activated By You, this are not fault by system.
Then I told him sir please deactivates this service immediately and he said that your service is deactivated. But On 13.7.2010 again my balence cutted after this I again called Reliance Customer Care and told him that you have wrongly charged for those service which is deactivated on last week but they said that you have subcribed callertune service, so they do not refund me a wrongly charged in my account.
Sir please said that whose fault that their system had not deactivate the services. So I request you please refundable my wrongly charged amount as early as possible.
Thanking you
Yours Faithfully
satyadev gupta
[protected]