Reliance Communications — Repeated Deactivation of my Prepaid GSM connection

Sir,
I had taken a Reliance mobile GSM connection no. - [protected] in the last week of December 2009 in Hyderabad. I had submitted all the required documents during getting the new connection. However within a week my connection was deactivated and the reason that was cited was that the documents were not submitted. On hearing this I had gone to the Reliance Web World near Paradise circle Secunderabad for again submitting my documents. On doing this my connection was re activated, however after 10 days, the connection was again deactivated and the reason was unknown to me. After this I had visited the Reliance Communication Web World near Paradise Circle Secunderabad twice and submitted the required documents. But all my efforts were in vain as even to this date my connection has not been restored. I don't know whether this is what you call customer friendly service. The service dished out to me was truly pathetic.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Reliance — Repeatedly deactivation of my connection

I am using reliance smart GSM services. My Sim card has been deactivated so many times abruptly without any notices or alert.It is causing lot of discomfort and I am losing faith in services of the organisation.

RELIANCE MOBILE PREPAID GSM — Number de activation

I bought a RELIANCE MOBILE PREPAID GSM connection. The number is [protected].Thrice I gave the id and address proof. Twice where I bought the number. Third one as per the instructions got from reliance I gave the address proof the reliance store located at Avinashi. Regarding this I mailed several times to the customer care. But the number still remains as barred.

1. Service Request ID[protected]
2. Service Request[protected]
several times I mailed to reliance. But all went vain.
boss ur network and customer care service is so poor . i complaine for my problame but no sufficeint answer i got from ur executive. most of they say take visit to reliance shoppe. plz say some thing to them .still i have msg problame but nothing happen . my no is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information