[Resolved]  Reliance Communications — Allocation charges

I have invested 20000/- in Reliance Automatic Investment Plan based on the assurance that there will be no allocation charges on the policy and the total premium would be converted into funds. But now i received the policy it showing as 25% allocation charges and only 15000/- approx is converted into Funds.The agent from which i took the policy is not responding despite of me calling him n number of times and alos customer care people are not taking care of this.