[Resolved]  Reliance Communications — change of validity from time to time

i had purchased a reliance mobile
model no classic 631 priced at rs 2100 from royal web world c.s.pur bhubaneshwar ...
According to the offer i was to get 2 years validity that is till 12th february 2009 and a promotional balance of Rs 2100.00 which i got it..
but after 7 months of my activation my validity showed 15th november 2008 instead of 12th february 2009..
this validty date 15/11/2008 continued till the date 31/05/2008.
but on 2nd of june 2008 i recharged with a top up of Rs 30.
my validty showed at that time 21st may 2008 and from 3rd june onward my outgoing and incoming both are barred for which i m facing a lot of problems .. i m unable to contact any one nor any one can contact me at this presnt time ...

my first complain is that
how can my validity be changed from time to time ..

second complain
how is it possible that if validity shows till 21st may 2008 how can both incoming and outgoing both continues till 2nd june 2008

third complain
when i dial a phone number of some one the sytem says that ""your prepaid account temporaily under suspension due to insufficient balance though i have a balance of Rs 17.03