[Resolved]  Reliance Communications — MNP Request not processed

Hello,

I requested for port out on 11 Apr 2011 at that time you have rejected the request saying that there is overdue and you have to pay it.
I paid the amount and still it hasn’t processed when I called today to Customer Service Center, the respective service representative told me that your request has been rejected as you haven’t completed 90 days. Actually I have taken the services of Reliance GSM on 8 Jan 11 but still they are saying you haven't completed 90 days I don't know how they are calculating 90 days.

So again I have given the Port out request today on 28 April 2011. So kindly process it ASAP

I want to leave this network because I am extensively travelling to Bangalore, Mumbai and Hyderabad and while travelling I am not getting any coverage on highways.
I am able to see 1 or 2 network bars but when I am trying to call I am getting error as “Network Error or Network failed”.
I need to contact others while travelling and vice versa but I am unable to contact or not getting incoming calls also due to this problem.

I have cleared all my overdue till date.

When I am every time ask the status I have got different answers the customer service representative says you have to process it from Web World and the Web World representatives says you have to call service center but I haven't got any proper information for the same.

Kindly refer the below details it clearly shows the 4 invoices are generated and also I have paid the amount for respective 4 invoices.

Bill Details - Mobile GSM - [protected]

Sr. Relationship No Bill Date Amount Due Date Invoice Number
1 [protected] 25-Apr-11 876.00 13-May-11 [protected]
2 [protected] 25-Mar-11 1102.00 12-Apr-11 [protected]
3 [protected] 25-Feb-11 1229.00 15-Mar-11 [protected]
4 [protected] 25-Jan-11 186.00 12-Feb-11 [protected]


Payment History - Mobile GSM – [protected]

Sr. Payment Date Receipt Number Payment Mode Amount Status
1 26-Apr-11 S[protected] Credit Card 1000.00 Paid
2 13-Apr-11 S[protected] Debit Card 900.00 Paid
3 25-Mar-11 S[protected] Credit Card 1102.00 Paid
4 26-Feb-11 S[protected] Credit Card 1220.00 Paid
5 12-Feb-11 S[protected] Credit Card 186.00 Paid

Please do needful as early as possible.

Regards,
Shashank