Reliance Communications — Reliance CDMA Value added service activation

Value added services in reliace CDMA phones are activated without prior permission of customer. This is the case of my and my father's mobile. Upon writing to customer care, they are replying that the services have been activated through TELE mode (Telecalling).
Daily many phone calls come from reliance, either we cut those calls or receive once and then cut the calls. It is also possible to track the balance everytime as they never send SMS to confirm activation or renewal of some value added service.

I will end up these issues with trowing these CDMA phones and changing operator. This is wasting my time everyday by talking or sending e-mails to customer care.