Reliance Communications — Deduction of amount even after sending sms deactivation sms

Hello Sir,
my name is Pratik. And [protected] this is reliance gsm number of my friend. Sms scheme of Rs.39 was activated on this and we received sms to deactivate if i dont want to continue, we want to deactivate it so we sent deact sms on 6th of july and reply sms came tht sorry your request cannot be processess please try later, we sent sms 3-4 times but same message came, then on 8th july suddenly balance of Rs.39 got deducted and i called the customer care he was only saying to wait and then after waiting he said i cant get refund. I even said to lodge complaint but he didnt took any complaint. and then i had to lodge complaint here.
Please sir look into matter,
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Thank you sir but please look into matter and help solve problem. and i hope in future there wont be any need to contact you.
hello sir i still not got the refund. It has been 10 days and no moment from your side.

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