[Resolved] Reliance Communications

[Resolved] Reliance Communications — Missed Call Alert

J Jay Prakash Heerwal from Sambalpur, Odisha

Dear Sir, I have one connection in the name of jay prakash heerwal ([protected]) from 5-6 years. i regularly receive messege from your network that "You Have Missed Calls". But i never switched off my mobile. then how it is possible ?? My Friends/Relatives say that why you dont pickup the call. but my cell never ringing, and after some time one messege is coming from your network that "you have a missed call". I already complained in your call center - [protected] several times (6 to 7 times). They told me that your complain has been registered with us and it take 2 - 3 days to rectify. but the problem is not yet rectified. I am facing this Problem from last one month. I cant receive so many Importent calls and face many problems due to this. Please look into this matter urgently. Your response will be highly appreciated. Regards, Jayprakash Heerwal ([protected]) Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Joyesh Manna

from Delhi, Delhi

Hi,
Do you know the Height of Thefty by Reliance GSM. As usual there was a long period of ZERO signal in my mobile due to poor service in Haldia Township. After that i received a Message that you have eight missed calls, please send a message for knowing the missed call numbers. As I had acepted my facte for the last two years of this poor service provider i had send the message since my phone is official and I need to know the missed calls so that i can call back.
On sending the message i got a reply that you hacve Zero missed calls. i was stunned and when i spoke to reliance customer care they refused to listen to the complant.