[Resolved]  Reliance Communications — Unattended landline telephone set

My residence land line phone service is by Reliance Communications. It is lying out of order since last seven days despite repeated complaints with the Reliance Webworld. On 19th ( monday) some one called up to say they will collect the phone set from my home. Nothing happened since then. I wanted to swap the set with a new one, but that has been declined saying that no new phone sets are available in the whole of city of Kolkata and they do not have any idea when it will arrive. I am a post paid customer with the highest tariff plan. I am not only inconvenienced by the absence of phone ( my patients suffer more than me) but also i am deprived of the facilities o[censored]sing my phone against the monthly rental amount. This is a very sordid state of affair. This kind of inefficiency is highly regrettable.
My Home phone no. is[protected]. My complaint no is 68808139