Reliance Communications — cheating with me

iam having a reliance mobile no.[protected] on 27-08-08 i request to migrate my post paid connection in to prepaid at uttam sales corporation, jjodhpur{reliance web world} where i have been told to paid sum of 337 for migration although its free but apart from that i paid that mponey, i have ben told that it will 72 hours but after so many circles made by me to web world it started on 8-09-08, then i request to recharge lifetime incoming they told ok u just pay 95 rs. & i paid & rs.50 for outgoing i reffill but after 2 days its again got disconnected & wat i have been told that ur lifetime recharge had not done so we will do again & it will take 72hours. till today i have complaint more than 50 times now wat they r telling that some problem in your handset. i got angry & i just throw away the handset in reliance web world. now you tell sir what should i do ? is this service of a multinational company even in web world no body knows about the law they dont know that migration charges has been taken back by TRAI so many times before.
now iam thinking to go to consumer forum becos they had mentallyharrased so much.