Reliance Communications — Non reciept of refund - surrender of fixed wireless connection

fixed wireless connection no.[protected] installed in the name of Harmanjeet Kaur D/o Gurcharan Singh at G-233 BRS Nagar, Ludhiana-141004 was surrendered on 20/3/2008 vide receipt No.ww/wotc code 4306 mdn no.[protected] caf no.[protected] case id 72802564.
at the time of surrender it was assured that i will receive the refund of security deposit within 3 months. Despite several visits to reliance local office at feroze gandhi market, ludhiana no refund has been received till date. hence this complaint.