[Resolved]  Reliance Communications — cancellation of premium number

Address:Surat, Gujarat

i had purchase a premium number of reliance company, i had use it for very long time, after that i had convert it in to IDEA by MNP, and there after into TATA DOCOMO after due period of time of MNP.

Then after i re-convert to reliance by MNP and submit the documents, after one month the company block my number after saying that you don't have submit the documents, at that time i re submit the required documents and told me to come after 1 week,

when i go over there after one week, they told me that the number is being cancelled and you have you pay amount to receive back the same premium number, when i told him for legal fight against this action, then they gave me another number of reliance and told me give me your identity and address proof and come after three month. i will surely issue your premium number..



after three month when i was go over there then they told me, it is not being completed.


please sir help about this matter and support me against this kind of negligence doing by the company..

my business is totally going disturb because of this communication failure..


hope you will help me..

thank you

contact no... Manharbhai Kalathiya - [protected]
discontinued number - [protected]
CA contact number - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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