Reliance Communications — Charging money without any reason | |||
Hi, I am jitendra singh thakur. I am using reliance GSM mobile connection (mobile number [protected]). I am really fed-up with the this connection they regularly charge money for some unknown service and deduct amount from my balance amount. When i call there customer care service they return the money. And if you did not call they will keep deducting money everyday. This happens to me around 15 times and submitting this complaint after that. They say sir you have initiated a service but i do not initiate any service they just deduct money and this happens whenever you recharge with Rs 100 or more. I think Reliance people are looting customer because one of my friend is also facing the same problem. Please do the needful. Thanks, Jitendra Thakur Mob no. [protected] Was this information helpful? | |||
3 Comments | |||
Comments
Hi i am Priya i am using reliance CDMA.my no.is [protected].they deduct my money yesterday of msg pack 26.When i call to customer care they said we will refund you back my money but i wont get back.Please help me in this case.
Reply
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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