Reliance Communications — Need money back

Address:

Chennai, Tamil Nadu

I am Tushar and my mobile number is +91-[protected]. On 5th April I recharged Rs 50.00 and got 41.33 balance. I sent 2-3 1 paisa sms only. But when I checked my balance that time I had only 3 paisa balance. I complained to customer care but they told that I used Rworld and some service was activated. I told them that I never use Rworld and I did not activated any service, I need my money back. But no action was taken I loosed my money. Again on On 6th April I recharged Rs 50.00 and got 41.33 balance. I sent 10-20 1 paisa sms only but again nearly Rs 42.00 was detected. Again I complained to customer care but they told that I used Rworld and some service was activated. I told them that I never use Rworld and I did not activated any service, I need my money back. But no action was taken I loosed my money. Again on On 8th April I recharged Rs 50.00 and Rs99.00 for GPRS got 41.33 balance. I sent some 1 paisa sms only. But when I checked my balance that time I had only Rs 11:48 balance. On 11th April also RS 10.00 was deducted and I complained to customer care but they told that I used Rworld and some service was activated. I told them that I never use Rworld and I did not activated any service, I need my money back. I told them that last 4 days You are deducting my money and when I complained you are telling that I use the Rworld. In every complain I told them that I dont use Rworld then how its possible. But they persist the same. I dont get proper response from them even i spoke with two supervisor they dont give the proper response. In 4 days I loosed more than Rs 140.00. I need My money back because I dint use their service. Please help.