[Resolved]  Reliance Communications — WRONG DEDUCTION OF AMOUNT FOR SMS PACK

Address:

Chhattisgarh

Sub: wrong deduction of amount inspite of recharge with SMS pack

dear sir ,i using Reliance from past 5 yeras,but now i am facing several problems with your service and with your customer care center helpline.
i had recharge with SMS pack of Rs.19/- on 14/11/2010,
and today on 27th Nov 2010 (06:09:12am)
again 6.50/- has been deducted although i had recharged with SMS PACK. i had attempted many times to talk to cuctomer care Executives in the following numbers,([protected],198,*333) at least 18 times but un able to get responce.
i want from you to take immediate action such type of wrong deduction should not be done in future and CREDIT the deducted amount promptly.if you executives are not contacting me and rectify problem then i have to think for other operator.

SHRINIVAS ARSOLA
(MINISTERY OF RAILWAYS)
+91-[protected]
(RAIPUR,CHATTISGARH)