Reliance Communications — complaint against customer care

Address:Mumbai City, Maharashtra

On 26th April 2013, I had recharged my phone no. is [protected] of reliance gsm 3g pack that is of Rs.247 from a retail shop and from past 2 days m contacting the customer care on 198 they r just saying that there is some problem in network call in half an hour but they r not taking any actions against it m tired of calling them now i want my 3g pack activated or my money is wasted plz look into my problem plz......
From,
Tanmay Manjunath
[protected]
[protected]@gmail.com
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Reliance Communications — Customer care un

Myself Saurabh singhal.I had a problem in connecting to internet through Reliance data card.I logged a complain regarding that 3 days back at reliance customer care but still that problem is not resolved.According to the company's rule and new TRAI rules the problem should have been solved in 24 hours but it has crossed more than 78 hours.
Each time i call up their customer care the only response i get is that the proplem will be solves as soon as possible.
They have not intimated me with the problem cause any they have not yet promised any time frame within which the problem will be resolved.
I am an Engineer and my work is suffering a lot with this problem.
The phone number of the connection is [protected]

Regards,
Saurabh Singhal
ph:[protected]
reliance communications is cheap..
they are mother ..who willl make india look like a beggars' country with such low profile service.
they indian villagers are and make fool out of them.they are ROBBERS!
I lost my mobile No [protected] and went for another SIM with the same number i.e.[protected]
I paid Rs 250/- for getting a new sim activated which I think is not justified.Other mobile companies
provide sim cards for lost numbers gratis.
'Kindly clarify
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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