Reliance Communications — Complaint Against Home Zone plan

Address:Pune, Maharashtra

hey all,

Reliance deducted my money too for Home zone. When i spoke to customer care they told that i will get 300 Local minutes and 100 local sms free. Different peoples (While speaking to customer care) give different solutions some says that local minutes will be valid for all Maharashtra (including Mumbai) some says that its only valid for home zone no.'s some says Mumbai will not be a part of that local minutes n some peoples didn't even know the scheme. Lets forget this issue they are charging me for each call whether Maharashtra or Mumbai . Only sms are free that means i wasted 99 rs. for 100 sms (that too only local) which i can easily get in 20 rs. also. Reliance is doing fraud with me. They even deducted 100 rs. from my balance last month (said that it's deducted bcoz of gprs n i was having net plan in ma cell, some said tht due to roaming n i was in ma town only). I think i should better change the network. I have recharged that on 10 march , complaint on 14th march (complaint no.[protected] n still unsolved. Whats dis ??????????????????
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Comments

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that you have already got the benefits of recharge 99 and there is no credit pending from our end.

Regards,

RCOM Care

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