Reliance Communications — Consumer Harassment

Address:

Panchkula, Haryana

I have bought Reliance Net connect dongle a few days back. At the Reliance Web World they told me that for the address proof you can submit your bank statement as I am on rent and cant give my rent agreement. But once I showed them the bank statement they said it cant be used as address proof as address is not mentioned there. Then they told me you have to submit rent agreement on the stamp paper of Rs 500 which they didn't told me in the first place. The connection got suspended in two days. The most funny part is that the bill came to the address that I mentioned there for which they were asking for the proof. My question is how can they send the bill to the address which is not verified. Also the suggested me to deactivate the connection and reconnect it by giving the new address for which I can give the address proof and that would take take 15 days more. Somebody ask them what I am supposed to do for those 15 days. Also once in the blue moon the call comes from Reliance saying that do you want to continue I said yes every time but nothing happened. Also they never pick up the land line phone of the Web World. They were acting so nice when they have to sell the product but now they acting like dumb persons who would not care of anything. I just hope that my connection will get disconnected as early as possible I'll get out of the web of this Reliance Web World.