Reliance Communications — Continuous Balance Deduction due to GPRS although Whatsapp & Facebook plan is activated !!!!!!!!! Complaint is also not resolved !!!

Address:

Ahmedabad, Gujarat

Respected Sir/Mam,

My number is [protected].

I registered complaint against RELIANCE COMMUNICATION on 21st March ,2013.

I got call from Reliance from Number: - [protected]. Some Madam was There online from Reliance.

I explained my complaint to her & she was totally agreed wiTh me. She told me That “Yes Sir, you are right. I am registering your complaint. You will get your balance refund of around 100 Rs. In next 2 days.”

In That two days They gave me call from number: - [protected]. But I was not able to receive. They tried only two times.

After two days, in This early morning before 30 min, I got sms from reliance That Resolution is done. Are you satisfied?? Main Thing is That They didn’t refund any single penny in my account!!!!

This is totally frustrating!!!

Main point is also That after such complaints, not only from me but from all whatsapp & facebook pack users,

STILL BALANCE DEDUCTION IS THERE BY USING WHATSAPP & FACEBOOK , ALTHOUGH MY WHATSAPP & FACEBOOK PLAN IS ACTIVATED !!!!

PLEASE TELL RELIANCE THAT PLEASE STOP THIS FALSE DEDUCTION or STOP THIS FRAUD WHATSAPP & FACEBOOK PLAN.

ALSO TOLD HIM THAT IF CUSTOMER IS NOT RECEVING YOUR CALL, DROP HIM A SMS OR MAIL!!!!

Please help me to refund my balance of minimum 150 Rs.

Please give me permanent solution of This FRAUD WHATSAPP & FACEBOOK PLAN of RELAINCE.

Thanks,
Ritesh Oza
(M) [protected]