[Resolved]  Reliance Communications — Convert prepaid to pospaid

Address:South West Delhi, Delhi

Hi,

I have prepaid connection ([protected]). I received a call 25th Sep 12 from Reliance communication ( TA-95, 2nd Floor, Street no. 1, Main Road, near Reliance Fresh, Tughlakabad Extn, New Delhi-19) for postpaid connection and i gave the document 26th April' 12 ( PAN CARD, voter id card and aadhar card ID photo copy and 1 photograph) and 250 Rs. to Mr. karan who came form reliance communication and i received a receipt ( No. 3465).

Still my No. is not converted in postpaid connection, before yesterday i called to Mr. karan and he said that i would check your document, and he cut the phone. After some hour i tried to call him but he did not pick my phone and then i was trying to contact in office but customer care no. ([protected]) was switch off which is print on receipt. Last 2 days i am trying to contact in office but i am unable to contact them.
Mr. karan no is [protected], [protected], no activate but not pick up my phone

Please take the action ASAP.
Thankyou

Nurul haque ansari
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

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