Reliance Communications — Data validity extended by just 7 days when 30 days was promised

Address:South 24 Parganas, West Bengal

Hi,

I recharged my mobile with Rs 95 on 1st April, 2013 based on SMS from Reliance which stated: " Extend 3G Validity @95! Now recharge with Rs 95 and extend the data balance validity by 30 days. Reliance 3G"

However, My data balance validity was extended by just 7 days. My original validity was till 24 April and now its 1st May.

My mobile no is: [protected].

Please look into it and extend my data validity to 24 May, 2013.

I tried to reach reliance customer care but they are not helping. Please help.

--
Amit.
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Reliance Communication — VALIDAY

R/Sir,mam
Myself Manish Kumar,i have complain for reliance telecommunication.i had recharged my reliance cdma no with rs 599 by net banking (transaction id no -IG[protected] on 21.11.11 at 12:45 am. The validity of this voucher is 30 days i.e, ends in 20.12.11 but it ends on 29 days i.e, on 19.12.11. i had complain 3 times in customer care but my complain is not considered in reliance communication.And now they are not registered my complain.For proof, i have the recharge message with date & time.
i want to know how i get my 1 day validity? i had recharge my no on 19.12.11 of 799 (ends 18.01.12) with same facitity which 599 voucher gives.if my problem considered by you then i wnt to say that my 1 day validity is given to 19.01.12 so that my money & validity cannot waste. Thanking yours
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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