Reliance Communications — Datacard | |||
I bought a Reliance Datacard 3.1 mbps from executive who came to my home delivered the datacard and took form filled by me with proof of address. After buying when I started using I found that there is no network inside my house. My work got hampered due to the network. I called Reliance customer care and register the complaint, then executive told me that there is some issue in my area (perungudi, Chennai) so there is no network availability and he assured me that it will be up in two days. After two days also I could not use the net connection. My work were gone under pending and I was forced to go the browsing center finish the work up to date. Again I called the Customer care and informed them same response. I called the person from whom I bought the datacard he asked me to call the dealer I called him he said there might some fault with the datacard. He advised me to use it with the some PC and check , even then problem persist you can return the datacard. When I upstairs my building I got the signal I called them up and informed again the same response. I paid the two months bill since I trusted there words that it will work. Same thing continued I got fed up and thought replace it with some other service provider and stop paying them for no service. Here started the continues calls from their side demanding payment I informed each caller that I haven't used there service but no body listened and continued to torcher me with calls. Then one day they sent me notice demanding payment and kept on sending me threatening sms. Know Was this information helpful? | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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