Reliance Communications — Deactivation of prepaid number

Address:New Delhi, Delhi

I bought a new connection of Reliance from the authorised outlet of noida sector 12, its been more than 10 days.As per the process i have submitted my documents with the form.The head of that outlet told me that till 8 my number will be activated but nothing happened.I waited till 2 days for some response from their side.Then when i went there i got totally shocked, my form got rejected because there was some issue in the documents according to them.Now the thing which was really bad on their part was without intimating me one of the person of that store filled up my form, and he filled it up with so many mistakes and he forwarded to the company and again my form got rejected.After that i filled up my form again and affixed a new photograph on it and submitted it again.Now on that very day only after the tele verification was sucessfully completed my number got activated.Till 5 to 6 days my number was working perfectly fine.Suddenly on thursday night they deactivated my number and stopped all the services on my number.When i went to the outlet they said that company have changed their process everything was fine but at the final stage of the activation process company rejected my form again and there was no reason as such.The seniors of the company are so casual about this.They are not at all taking it seriously.The people of that outlet are very bad.They dont even know how to handle customers.And Reliance services are very disappointing and dissatisfying.Because of the people who are sitting in the backend, dont even realise the problem of their customers.I have really got agitated with this process
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

"Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare"
My contact number is [protected].Today also i have went to their store. And the way they treated me was absolutely disappointing.One of the employee started fighting with my friend and instead of giving an apology, they started blaming us. I am totally disappointed with services which you guys are offering. Contact me as soon as possible.
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
You can contact me on that number because its active..i dont have any other number with me.Please contact me as soon as possible because its already been so late.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information