Reliance Communications — DEACTIVATION OF SMS PACK | |||
Dear sir, I had activated sms pack39 in December 2012 on my reliance gsm number [protected]. I did not know it would get renewed so i activated it again in January 2013. Now the first pack gets renewed and money is deducted from my account every week. I sent deact pack39 to 53739 but i just got a reply no default configured. Therefore I request you to kindly look into the matter and deactivate the first pack. Thanking you, Anamika Singh Was this information helpful? | |||
 3 Comments | |||
Comments
i guess it never helps to be polite in our country. if somebody doesn't look into my complaint i'm going to take further action.
Reply
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
Deactivation of sms pack 26
I got sms 'Dear customer. Your Monthly Sms pack of Rs26 is due for renewal. To deactivate send sms deact pack26 to 53739. Reliance'
Now when i send 'deact pack26' to 53739, i get no default configured.
I wanted to deact the pack but bcoz of this error, i was unable to deact the service.
I want d refund of 26 as its company's cheap practices dat they are not telling proper deact procedures.
my contact number is - [protected]
I got sms 'Dear customer. Your Monthly Sms pack of Rs26 is due for renewal. To deactivate send sms deact pack26 to 53739. Reliance'
Now when i send 'deact pack26' to 53739, i get no default configured.
I wanted to deact the pack but bcoz of this error, i was unable to deact the service.
I want d refund of 26 as its company's cheap practices dat they are not telling proper deact procedures.
my contact number is - [protected]
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