Reliance Communications — Deduction of Balance on regular basis without my consent

Address:Kopar Khairane, Navi Mumbai – 400 710 Fax: 022 303 88005, East Delhi, Delhi
Website:www.rcom.co.in

Hi,

I am a reliance customer.My Mobile number is [protected].
I am very disappointed from the behaviour of the company.My balance is being deducted after every 1 week on regular basis.I got message from the company " Amount charged for VAS USSD : 3 RS" But i havent activated this type of service.And this is happening from last 6 months.
This is not the first time.This occurs many time.Sometimes they deduct even more than 30 rs and activate services which i havent requested. and sometimes they block customer contact services from my phone so that i could not contact them back for refund of balance.
Kindly look into it or urgent basis as i am very irritated with this type of behaviour.

Regards,
Alka Sachdeva
[protected]
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Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

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