Reliance Communications — Deduction of Balance Wrongfully

Address:

Mumbai Suburban, Maharashtra

Hi,

I want to make a complaint against Reliance Communications regarding wrongfully deducting my balance and rude behavior from Costumer care executive named 'Iqbaal sheikh'. My Prepaid connection no. of reliance communication is [protected]. I have SMS pack of Rs. 39 wrongly activated on my given no.by reliance. I had Activated this pack earlier but i didn't wanted to renew the sms pack since i didn't wanted to use it.I sent deactivation sms 3 times on 17-Mar-2013 that is before the sms pack gets over.But still my balance got deducted on 20-Mar-2013 for the sms pack, then i made 2 complaints against it for this issue the complaint nos. are 'SR[protected]' on date 21-Mar-2013,'SR[protected]' on date 22-Mar-2013.When i made a complaint on 22-Mar-2013 at 07:55 am to customer executive 'Iqbal Sheikh' he talked to me rudely and told i can't get my balance amount back on 22-Mar-2013 and do whatever you want to do or complaint anywhere.In both the complaints I was told that i will receive the balance in 48 hrs but still today i.e 27-Mar-2013 i have not received the balance(Rs 39) back on my No.. Please lodge a complaint against Reliance Communications and please take a strict action against them.

Thanks,
Chandrakant Bhalala