Reliance Communications — Wrong deductions done on the name o[censored]nknown packs

Address:

Delhi

This is regarding wrongly imposition of "Friendship Pack" on my no. [protected].30 rupees were deducted and inspite of repeated complaints on complaint no. 198 no action is taken.
Message from 51234123 on my no. clearly shows that service is subscribed while money is not waived citing reason that it was "re-newed".I had neither any idea of this pack nor got any information regarding this from my service provider.