[Resolved]  Reliance Communications — activating caller tune again and again and not refunding balance

Address:

Delhi

Dear Sir,
I am highly frustrated by reliance cdma service provider.From past 1 month it is activating unwanted and useless services on my mobile again and again.On 10th June reliance has activated caller tone on my mobile without my permission and charged me 15rs forcefully.On calling to customer care Mr. Arvind Jangid after unsubscribing that caller tone activated 1 more caller tone on my mobile at the same time when i was talking to him.I was highly frustrated at that time. Sir, this time i want my refund of 15rs as well as 1000rs for mentally harassing me again and again.Each and every time i get a call and mail from reliance that this thing will not happen in future but the same thing is repeated again and again.From past few days i have to call to reliance customer care every day and ask them to not to forcefully activate service on my mobile.I also placed a request(Request Number: 1543982) regarding this matter on 9June 2011.But on 10th June 2011 they again subscribed a caller tone on my mobile without my permission.Sir i am now really very frustrated as my much of the time is wasted by calling reliance customer care each and every day as they are again and again repeating the same mistake.Fot this purpose i also activated the do not disturb service and also placed a request[protected] but still they are not stopping their ways to fool and unlawful acts of deducting balance by activating unwanted services.So this time i want 1015rs from reliance.My mobile number is [protected].
And i think Mr Arvind Jangid (customer care executive) is good for nothing.Previously also i had talked to him but he is just arguing like hell.He needs to be fired from your office.