[Resolved]  Reliance Communications — [protected] - Deactivated Incoming and Outgoing without any clue

Address:

Delhi

I really did not wish to come to public forums but the situation demanded that I make the grievances public now. I have suffered enough for now with Reliance Communication and its pathetic customer care, useless nodal officers and very bad appellate authority.

My phone number [protected] was barred from incoming and outgoing on 21st June 2011. I contacted customer care, they told me to submit the documents again. I submitted those documents on 23rd June 2011. They asked me to wait for 3 days to get the phone number activated again. Nothing happened till 30th of June. I mailed to customer care, Nodal Officer of Delhi, appellate authority, Nobody replied. After much of hassle, the phone was activated on 5th June.

However, this is not the end of it.

The services of my phone number [protected] has been stopped again on June 13. This time again without any pre-information.

I have emailed Customer care, rcom.care, nodal officer of Delhi and appellate authority. I have emailed Mr Anil Ambani as well. There is no response for last 2 days.

It seems like complete organization of Reliance is working and sleep walking. Delhi Nodal officer never picks the phone. Nobody ever replies to emails sent to any of the emails listed on the Rcom site.

If someone from Reliance is listening and reading this, you must wake up. You have my other phone numbers in your email boxes.