Reliance Communications — Charges without confirmation | |||
My name is Asha Tripathi. I am a housewife. I have taken a pre-paid connection from Reliance Communications and my number is [protected]. On a few accasions I have been charged amounts such as Rs. 49, 30 for Value Added Services and Ringtones. I have received message saying that I have been charged such and such amount and if I wish to reverse the same, I should send message within 2 days. No confirmation from me has been taken. When I reached them after 2 days, they said 'Sorry'. How can a company give me a product/ package without my consent. More than the amoun involved, I have issues with this kind of a procedure. Was this information helpful? | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
1. I Had never activated any value added service in my mobile no [protected].
2. But used to receive Cricket update messages and caller tune. They charged for that.
3. I never got any message for renewal of value added service continuation, But, Reliance cut money and message for the same, only reading that message I come to know that some service is on.
4. Aren’t Reliance cheating the customers.