Reliance Communications — Fake Commitment

Arpit.goel

from Mumbai, Maharashtra

Address:

South Delhi, Delhi

My friend Mr. Sudhir Kumar is using Reliance Prepaid from last 3 years. On 10th April 2012 he got a call from a Reliance communication center, regarding to convert his prepaid connection to postpaid connection, so he did. paid 250 INR with a promise to covert his connection in 2 days. But, till now its not converted. We tried customer care number also and they guys don't even bother to listen and disconnected the call twice, name of the executive on phone is "Mr. Satbir Singh". It was so annoyed with this type of behavior from such a big Company. The receipt which we got from the agent is with the name of "PHOENIX SERVICES" Address Govindpuri New Delhi. Worst thing is this, the Customer Help Line No which is printed on the receipt is going Switched Off regularly.
Please help.....

Regards
Arpit Goel

Was this information helpful?

No (0)

Yes (0)

Related Reliance Communications reviews

View all 22891 Reliance Communications Reviews

Comments

tasvk

from New Delhi, Delhi

Same thing to me, they had taken Rs. 250 from me.
Still i can't able to contact them, the mobile number mentioned was not reachable.
Phoenix Services, Govindpuri
Receipt Number 4386

-By
Vignesh [[protected]]

saurabhagarwal

from Delhi, Delhi

I have received call from +[protected].The contact person is Mr. Shekhar from Phoenix Services, Govindpuri and suggest me to convert my reliance number of 599 plan he drop me email regarding this. I've paid for this amount. But after this no plan is activated on my number and his all numbers has been switched off.