[Resolved]  Reliance Communications — Fraud n wrong information providing

Address:

Patiala, Punjab

Sir.
My name avtar singh
My mobile no. [protected]
04.04.12 ko Sir mein reliance customer par cl ki or information li ki meine 3 days ka internet pack activate krwana hai to mein kaise kru or kitne amount ka hai.
Cstmr cr ne kaha aap 14rs ka 3 day wala Retair se RECHARGE krva lijiye.

Mein retailr ke pas gya meine kaha 14rs ka recharge kr do usne kr diya or mere no. Par
5p/200 sms ki scheme activate ho gyi. Jbki maine internet pack activate krvana tha.

Meine *333 dubara dial kiya to unhone kaha ki 14rs ka paper recharge krvana tha jbki pehle mujhse kaha gya ki Recharge.
Meine kaha ki mujhe wrong inf kyo provid ki gyi. Thn cstmr cr ne kaha sorry sir hmare adhikari se glti ho gyh bt hm apki koyi help nhi kr skte.
Aap 198 par cal ki bt unhone bhi ye kaha hm apki koyi help nhi kr skte.
Sir glti reliance customer care ki jisne wrong info provid ki
Bcoz Rechare. Or papar rc mein jmin aasman ka fark hai...

2nd complain
05.04.12 ko Sir mere pas 5rs somthing paisa ka blnc tha mein 10rs ka recharge karwaya or fir mera blnce ho gya
12rs some paisa
Meine 5 rs ka 50Mb 1 day wal pack activate kiya
*123*005# dial krke customer cr ne btaya tha. To mujhe revert mila ki aapki request mil gyi hai service thodi der mein activate ho jaygi bt unhone 5rs ki jgah 10 rs deduct kr lio or mujhe koyi bhi data use krne ke liye nhi mila.
Mere pas 2 rs bche the 4 hour ho jane ke baad bhi koyi data nhi mila or jd main internet chla kr dekha to mere 2rs bhi deduct kr liye
Or aaj 06.04.12 msg aaya ki aapke pas pryapt blnc nhi hai apki srvice activate nhi ho skti.

Ek to 5rs ki jgah 10rs kat liye or service bhi provid nhi ki...
Or sir ye fraud reliance company ne mere no. Par customer cr bhi bnd kr rkha hai.
Jd *333 ya 198 kro or custmr cr help mango to kehte hai hm apki baat apne cstmr cr adhikari se karane ja rahe hai or phn kat dete hai.
Sir jd bhi ye fraud krte hai to us no. Ke liye customer care ki service bnd kr dete hai.

Sir
1 complain wrong info provid krna or kehna ki hmare cstmr adhikari se glti ho gyi sorry hm apki help nhi kr skte or complaint bhi nhh likhi.

2nd complain
5rs ki jgah 10rs kat liye or service bhi provide nhi ki ulta jo 2rs bche the vo bhi kat liye.
Help me sir