[Resolved]  Reliance Communications / Fwp — Reliance FWP not working and RIC is charging bill for those months

Address:

South Delhi, Delhi

Dear Reliance,

Problem Statement : Reliance FWP not working and RIC is charging bill for those months - NO help received from Reliance Webworld, Repair Centers and call center for resolution of problem

I am a reliance FWP user No[protected], Relationship No. [protected], and i would like to bring to your kind attention that, i am facing a very serious problem with the FWP handset and extra billing (where phone is not in use).

I have tried to contact nearest reliance web world (vasant vihar and masud pur) for the repair of FWP equipment but they have asked to go to Saket service centre for any kind of repair of FWP equipment. Infact since 6 months nobody has rectified the FWP equipment neither web world or repair centres– Moreover reliance call centre is also not responding to my queries and they are asking to call Nos *222 or *333 or 30333333/30339696 – No RESULT

I am frustrated after shuttling to multiple reliance repair centres and calling reliance call centres – my problem is still not resolved and reliance is charging monthly bill of those months where I have not been able to use the Reliance services. Reliance is even not disconnecting/terminating the services on the phone number[protected].

I need resolution of the problem – I believe reliance call center and repair centers must be creating problem to other working couples as well.

You can contact me at [protected].

Regards