Comments
Dear Sir/Madam,
Today dated 19/06/2011 around 9:40 PM to 9:55 PM, I Manas Pratim Sonowal with phone No.[protected] when called to the reliance customer care regarding the above problem Of (when I call *333 response comes as your access has been barred to the contact centre.) from a different no. [protected]. The customer care executive told me that I had called the customer care dept. a number of times unnecessarily and I have behaved rudely with them dats why my no. has been barred.
If this is the service/Care provided by Reliance then it's better to switch to another network where the customer care Dept. behaves responsibly. Moreover you can check your systems that I had called the customer care dept. only because I had problems of GPRS and money deductions problems.
I am totally unsatisfied with your Reliance Customer Care Service.
Manas Pratim Sonowal
[protected]
Today dated 19/06/2011 around 9:40 PM to 9:55 PM, I Manas Pratim Sonowal with phone No.[protected] when called to the reliance customer care regarding the above problem Of (when I call *333 response comes as your access has been barred to the contact centre.) from a different no. [protected]. The customer care executive told me that I had called the customer care dept. a number of times unnecessarily and I have behaved rudely with them dats why my no. has been barred.
If this is the service/Care provided by Reliance then it's better to switch to another network where the customer care Dept. behaves responsibly. Moreover you can check your systems that I had called the customer care dept. only because I had problems of GPRS and money deductions problems.
I am totally unsatisfied with your Reliance Customer Care Service.
Manas Pratim Sonowal
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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59%
Complaints
22891
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
My problem has not been fixed yet, still i am unable to dial *333 or any other customer care no. like 198.
And still the response comes as"Welcome to Reliance your access has been barred to the contact centre". Kindly resolve my problem.
Thank you,
Manas Pratim Sonowal
[protected]