[Resolved]  Reliance Communications — REJECTION OF reimbursement for the Unnecessarily wrong plan change‏

Address:

Howrah, West Bengal

i am a consumer of Reliance communications , and have a internet connection with them, i had requested for reimbursement for the Unnecessarily wrong plan change sr against faulty plan change[protected]
and[protected] and CNM[protected] with reliance.
my Grievance has been registered vide Registration Number DOTEL/E/2010/02599. with pgportal.gov.in/

i had applied to change MY PLAN FROM Night Booster 2X {75kbps} TO Combo 300 {300kbps}
i mailed for the same on 23 may 2010. but my plan changed to older COMBO499{100kbps} ,
Unnecessarily , i again mailed on 25 may 2010 and called customer care for notify the wrong plan change they had done to change it to Combo 300{300kbps} .

sr against faulty plan change[protected] was received , but till now plan has not been changed to Combo 300 {300kbps}. so, i here by want reimbursement for the Unnecessarily wrong plan change. and changed to Combo 300{300kbps} .

plan source :- http://www.rcom.co.in/Rcom/personal/internet/postpaidcombo.html